German Federal Ministry for Economic Affairs and Energy CREASANO UG – Health begins at home
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Relieving patients · Supporting doctors · Connecting services

Blood sampling at your home, ordered online.

Order qualified professionals for blood sampling
directly to your home or workplace.
Venous blood and sample collection is carried out under medical delegation, including laboratory courier service and digital results.

We come when it is medically necessary. Four reasons why your doctor can prescribe mobile blood sampling:

Mobility

Restricted mobility

  • Immobile
  • Ventilated

Severely restricted mobility or serious illness.

Unreasonable

Care level 3–5

  • aG
  • Bl
  • H
  • High-risk pregnancy
  • Neurological disease

A visit to the practice is medically unreasonable.

Diagnosis

Diagnostic clarification & follow-up checks

Clarifying symptoms & plannable monitoring

Gap in care

The doctor cannot make a home visit

No home visits available, or not in time. Urgent.

A private medical prescription and a laboratory request are always required. We do not carry out wellness or purely preventive tests without a medical prescription.

Appointment coordination by phone & travel to you

Venous blood sampling by qualified professionals

Secure sample transport to the laboratory or collection point

Digital results sent directly from the laboratory to the doctor

Mobile blood sampling all in one

CREASANO UG – a federally funded healthcare service provider under medical supervision.

Process: the doctor or patient orders online (1), the professional travels to take the blood sample (2), the sample goes to the laboratory (3), the result comes back online

We organise for you:

  • Appointment booking and coordination of the phlebotomists
  • Coordination and planning with your GP or specialist
  • Laboratory courier service and digital laboratory results

Your doctor issues as usual:

  • a laboratory request form
  • a private prescription for “mobile blood sampling in the home environment including laboratory courier service”

Billing

  • The laboratory invoices according to the doctor’s laboratory request (Muster 10) / GOÄ fee scale, billed individually to the health insurer or the patient.
  • Creasano invoice to the patient/orderer. Flat fee of €99

Good for you

  • Respond flexibly to urgent developments and reduce effort, risk and costs
  • Arrange the on-site appointment easily and flexibly with our medical professionals
  • Plan the visit independently of your prescribing doctor’s time and staff capacity, yet still under their reliable supervision.
  • Your doctor receives your laboratory results faster – digitally, directly from the laboratory, securely and without detours

Blood sampling at home in 3 steps

1

Choose “Order now”

Fill in the order form.
Enter the prescribed laboratory values.

*No sensitive patient data required

2

Submit your order

We pass your order on to a professional in your region, who will then call you to arrange the details and the appointment.

3

On-site sampling

The professional takes the blood sample in agreement with your doctor and brings the samples to the laboratory; the results are sent digitally to your doctor.

Medically necessary and eligible for prescription if …

No timely sampling at the practice

The blood sample cannot be taken at the doctor’s practice in time.

No home visits

The practice does not offer home visits for blood sampling in time.

A practice visit is unreasonable

Even with patient transport, the journey would be a health risk or disproportionate.

Especially withImmobilityCare level 3, 4, 5Neurological diseasesaGBlHHigh-risk pregnancy

Your doctor remains responsible

Prescribed by a doctor

Your GP or specialist makes the diagnosis, issues the prescription and receives your laboratory results.

Vetted professional

Qualified, approved by our medical director, working to fixed standards.

Free choice of provider

You decide which provider carries out the mobile blood sampling.

Data protection

We only process the information needed for your order, no diagnoses and no laboratory results.
The laboratory results are sent by the laboratory directly to your doctor or can be accessed online there.

Costs

Who invoices what?

Billing is done directly with the patient.
Partner laboratories invoice their services separately in line with the GOÄ fee scale.

Creasano UG

Private invoice for mobile blood sampling

After the sampling, including the laboratory courier service, you receive a private invoice from Creasano UG (haftungsbeschränkt). Pricing is based on Section 6(1) GOÄ by analogy, but a flat fee of €99 is charged.

Laboratory

Separate laboratory invoice under the GOÄ

The laboratory invoices the analysis separately, via the doctor who issued the laboratory request.

Typical laboratory prices (German)
VAT

VAT-exempt under Section 4 No. 14 UStG

The services are medically indicated diagnostic treatments and serve medical clarification.

Costs & reimbursement
Reimbursement

What does your insurance pay?

Whether the costs are reimbursed depends on your insurance status.

How to get the costs covered

Blood sampling in the home environment with subsequent transport of the samples to the laboratory is not yet part of the standard benefits catalogue of the German statutory health insurers as a combined service.

1. Individual application for benefits in kind (Einzelfall-Sachleistungsantrag)

Therefore, apply to your health insurer for cost coverage before you order from Creasano. This application is called an “Einzelfall-Sachleistungsantrag” (individual application for benefits in kind).

Send it via your health insurer’s app, by email or by post (copies). Enclose these two medical documents:

  • A laboratory request (Muster 10) for the requested laboratory parameters

  • A private prescription for “mobile blood sampling in the home environment including laboratory courier service” with the individual indication, the reason why you cannot come to the practice, and a note that the practice cannot provide the home visit in time (see sample prescription)

The prescription does not name a provider. As part of the application, your health insurer has the prior right to name a provider to carry out the service.

2. Right to self-procurement under Section 13(3)/(3a) SGB V

If the health insurer does not decide in time or wrongly refuses a necessary service, Section 13(3)/(3a) SGB V governs when costs are reimbursed. There is no automatic entitlement.

3. Individual application for reimbursement (Einzelfall-Kostenerstattungsantrag)

Your health insurer did not name a suitable provider in time, so you commissioned Creasano yourself. The blood sample was taken and you have paid the invoice.

Now apply to your health insurer for reimbursement of the costs. This application is called an “Einzelfall-Kostenerstattungsantrag” (individual application for reimbursement).

Send the application via your health insurer’s app, by email or by post (copies). Enclose the following documents:

  • Invoice(s)

  • Proof of payment, for example a bank transfer confirmation

Your health insurer decides whether to reimburse the costs after reviewing your application.

How to proceed

In three steps

  1. 1Application for benefits in kind
    • Apply before ordering from Creasano
    • Via app, email or post (copies)
    • Enclose the laboratory request (Muster 10) and the private prescription
    • Your health insurer may name a provider
    Suggested wording for your letter (in German, for your German health insurer)

    Sehr geehrte Damen und Herren,

    hiermit stelle ich einen Einzelfall-Sachleistungsantrag für meinen ärztlichen Laborauftrag Muster 10 und eine Privatverordnung meiner medizinisch notwendigen „Mobilen Blutentnahme im häuslichen Umfeld inklusive Laborbringdienst“.

    siehe Anlagen

    Mit freundlichen Grüßen
    …

  2. 2Right to self-procurement, Section 13(3)/(3a) SGB V
    • The insurer does not decide in time or wrongly refuses
    • Section 13(3)/(3a) SGB V then governs reimbursement
    • No automatic entitlement to partial or full reimbursement. Co-payment of €5–10.
  3. 3Application for reimbursement
    • Creasano commissioned yourself, invoice paid
    • Apply for reimbursement via app, email or post (copies)
    • Enclose invoice(s) and proof of payment
    • The insurer decides after review
    Suggested wording for your letter (in German, for your German health insurer)

    Sehr geehrte Damen und Herren,

    hiermit stelle ich meinen Einzelfall-Kostenerstattungsantrag zur Kostenübernahme der Rechnung/en gemäß Laborauftrag und privat verordneter „Mobilen Blutentnahme im häuslichen Umfeld inklusive Laborbringdienst“.

    Diese Leistungen habe ich gemäß meinem Selbstbeschaffungsrecht § 13 Abs. 3/3a SGB V in Anspruch genommen.

    siehe Anlagen

    Mit freundlichen Grüßen
    …

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